Last minute CSS Profile questions

First, does anyone know what family members means in the Parent Income section when they ask about social security income? Would a non dependent grandparent count as a family member if they live in the house with the student? So I would need to report there social security income?

And secondly, why don’t they give you more than one line to type in additional information? I keep running out of space. An I doing something wrong? This happens in all the questions that want additional information.

I believe the non-dependent grandparent would not be listed as a family member because they are financially independent.

@BelknapPoint

I agree with Thumper’s assessment.

As far as the way the online form works (or doesn’t), I’m afraid that you will have to bring that up with the CSS people. Although, maybe it’s an issue with certain browsers. Have you tried logging in and trying it with a different browser?