Late sending of SAT scores...

I know college board has had issues getting Oct and Nov scores sent in a timely manner due to their new electronic reporting system. I am baffled how they thought trying this new system when college deadlines were looming was a good plan. Their ineptitude has caused my daughter to miss scholarship deadlines and early action deadlines. My question is this sonce i am convinced she is not the only one this happened to… what is our recourse? Besides r3funding the 31.00 rush fee?? I feel a class action lawsuit is warranted. They have definitely been negligent getting theses scores out to colleges. Is anyone else feeling the same?