Missing items

<p>Is it just me or has this happened to others....My D has been checking the status of her applications online - she has called a couple of schools when there is an indication that the application is incomplete - 3 times the receptionist has indicated to her "Oh it looks like we just received it" - is this just a coincidence or do you actually have to call to get them to log in the info?
confused by the whole process.</p>