<p>DPennFL- I called the number that they said to call-both in the email and letter I got in the mail. ITD I think..</p>
<p>What I did was go on the site that was in the letter/email and put in a request for help or something like that.. then they emailed me saying I need to call in my case- for a password.. in like 7 days.. so I called and he told me my sss# was typed in wrong and gave me my username and passw.</p>