<p>For folks who don't read my whole post, here's the suggestion: Five minutes is unreasonable, follow the directions in the registration bulletin to file a comment on testing conditions.</p>
<p>I'll preface this by saying my office does not administer the SAT I or II (we're an ACT state and school). However, we administer many of the other ETS tests (GRE, Praxis, TOEFL, etc, the ACT, MCAT, and the various PsyCorp offerings. No test that we give specifies an absolute maximum time for a break. Many use phrases like "short break," "10-15 minutes," "appropriate length), etc. Obvously, we would be concerned if the break ran 20-30 minutes (but this has happened, I'll mention why later, several posters have alluded to this) </p>
<p>From the SAT site on what to expect on the day of the test:</p>
<p>SAT Reasoning Test
....
You will get a short break at the end of each hour of testing time.
.....</p>
<p>I deleted the other items for brevity. Five minutes is not specified. If the test supervisors started after a 5 minute break as mentioned in an early post, that was probably (I stand to be corrected but don't think I'm wrong on this one, I'll explain why, it's obvious, as many have pointed out) a test center staff decision.</p>
<p>What to do: The registration bulletin should have a section on providing feedback directly to ETS. On many of the tests we give, that period of feedback is only 7 days, and that's when the feedback has to be received. If it were me, I'd be preparing that letter now and send it ExpressMail or some other means that is fast and trackable. </p>
<p>Don't expect an adjustment in score, that doesn't happen; at best, a free retesting would be offered for all programs I am familiar with if the issue were sufficiently egregious (and that's the test publisher's call).</p>
<p>Why 5 minutes doesn't cut it: Folks have already posted about the shear logistical absurdity at large sites. There are biological reasons why some folks take longer than others; I'll not get into that, some of that has been alluded to. Other groups may be in the building, occupying facilities. What one poster noted is simply outside the pale - cancelling a break - and must be reported immediately. That destroys the delivery of the test under national standard conditions.</p>
<p>When my shop is giving paper based tests (the computer based ones allow a bit more flexibility on breaks), and a candidate is late (our breaks are set at 10-15 minutes depending on test, site, facilities, and numbers and we hope to start again in 15-20), I'll send a same sex staffer into the rest rooms looking for them. </p>
<p>We've had folks who are sick, trying to clean up, or just delayed in a long line. Someone always is going to be last. If folks are puttering around with snacks, or gabbing, we get them back to the room. Otherwise, we wait. I don't mind delaying a section start for either of the valid reasons, and others, I've mentioned. Also, someone could be in serious health trouble (that's happened, too) and require emergency medical interventions.</p>
<p>My shop is not perfect, we've goofed (not often); but I'd like to think that the person's score earned in a testing we supervise is a measure of their intellectual ability and not how fast they can relieve themselves. In almost 31 years (this July, my goodness) of having national test supervision as part of my job, I and my staff, to the best of my knowledge, have never started a test with a candidate still in the restroom. We've had a few leave the site without telling us, but that's a different issue.</p>
<p>I'd write a letter immediately. If you, the writer, don't get satisfaction, others might. I've noted mid year changes in administration manuals that were obviously based on test taker complaints.</p>
<p>Good luck. This kind of problem in test administration shouldn't occur. </p>
<p>Sincerely,</p>
<p>Bill Allbritten, Ph.D., LPCC
Director, Counseling and Testing Center
(not trying to impress anyone <grin> but to establish some bona fides to comment on the issue :-) ).</grin></p>