I am very, very well aware that people sometimes do not get notices - I deal with this often with my students. However, in this particular case, the info in the new piece indicates that the man DID get specific notifications that he did receive (at least in recent years). And I reach out to our grads who are behind on repayment (I get lists from the feds) … I KNOW the addresses and emails are correct … but they continue to ignore their obligation to repay their loans. I give them step-by-step instructions to contact their servicer/s, apply for income-driven repayment, etc … but they ignore it & keep their heads buried in the sand.