<p>i was waiting for my term bill because i was going to receive the NJTAG
i got my term bill yesterday but the tag does not appear on the term bill
and when i see the award letter the TAG is no longer up
i don't know what is going on
i tried to call hesaa and rutgers today but they did not pick up it
it was impossible
please help!!</p>
<p>Definitely try to call them again.
Both of mine are up. </p>
<p>They had us waiting this long because after HESAA required more information, they were going to judge how much aid you were going to get. Maybe your situation has changed to a point where you no longer qualify to receive it? Maybe some wrong information was given?</p>
<p>thats crazy i would not know what to do if i don’t receive the award :(</p>
<p>you are one of the thousands of student probably calling in for 5 reps dedicated to the phones. If you don’t live far i would just go into their office in college ave. Way easier.</p>