No longer able to log in

College Confidential Community
1

I’m posting this on my daughter’s account - hope that’s okay.

I can no longer log into CC. Well, that’s not exactly true - I can log in, but not accomplish anything. As soon as I enter my password, the system goes into a redirect loop, constantly sending me back and forth between auth.collegeconfidential.com and talk.collegeconfidential.com. The URL bar changes to a new “redirect” link a couple of times a second or so.

When I try to go to any page on the forums, I just get a blank screen with the re-direct URL over and over. If I go to the main page, I can pull down the “Logout” menu item, and log out.

When I am not logged in, everything in the forum works okay. This account works okay. But if I log out of this account, and into my account, I get the redirect loop and can’t do anything.

What can I do to get my account back to normal? I tried changing my password, and I was able to get to the password change screen. When I entered a new password, and the system logged me in again, there I was back in the re-direct loop.

Help!

2

@DoinItRight, I’ve solved the issue and responded to you with more details via email.

3

I’m having the exact same issue right now (I had to make a new account to post here). @CCadmin_Sorin is there anything I can do about it?

4

@chemiscry, I’ve solved the issue for your main account. I’ll ban this one, so you can continue to use that one. Thanks!

5

@CCadmin_Sorin Thanks, but my main account still does not work and keeps redirecting

6

@chemiscry, all should be fixed by now, but please try again and let me know if it works. Thanks!

7

@CCadmin_Sorin yes, it works now. Thank you!!

8

Awesome! Thanks for confirming, @chemiscry! I’ll ban this account then.