NYU has not received my cinema studies portfolio

<p>I sent my transcript through common app and cinema studies portfolio by mail on December 28, and their website still lists my portfolio as not received. When I called them February 16 they said they weren't finished processing everyone's information. They received my transcript about two weeks ago so I was expecting them to receive my portfolio soon after that. My friend already received her decision this week and my portfolio is still missing. Should I be worried, or are other people having the same problems with their portfolios?</p>