With reference to the now shortened (to 15 minutes) edit time:
My feelings exactly!
And I’d refer you to the post number for that comment . . . but, oh yeah, I can’t!
We were there was going to be an update in April. 9 days in and silence.
I was just thinking that, romani. If we had post numbers I’d point out where Roger Dooley told us that a batch of updates was coming as soon as March madness was done.
That promise was made on March 27.
I Why’d they close the previous “official” thread on this topic ans start a new one? it struck me as kinda funny that the “official discussion” thread was closed …
And out of curiousity, where’d the terms of service go? I am sure they are here - just cant find 'em
And seriously-- now only 15 min to edit? At least give us back what we had before-- 20 minutes.
Oh excuse my typo above… it should been “we were TOLD there…”
jym, the TOS have not migrated over. There’s a link floating around that takes you to a strange page that has the old TOS.
Have the powers that be (Hobson-affiliated folks) contemplated rolling this site back to the previous version until all the kinks and updates are done (or chucking this version altogether)? If I were the paying client, I’d be pretty darned unhappy about paying these folks for the buggy programming and lack of responsiveness. I’d also be upset that my website is bleeding readership and losing the sense of community that has kept it going for many years.
Who or what is Hobson?
Hobson is the company that owns CC.
Thanks.
They’ve apparently made their choice.
I was told by an administrator that readership is up, not down. I was also told, in so many words, that if the changes to the site make it too troublesome for me to continue using CC, to make sure the door doesn’t hit me on the butt on my way out.
It seems pretty clear that the readership that’s being courted isn’t ours.
I was told the same thing, dodger (well, the don’t let the door hit me… not the readership).
If the readership is up, why the secrecy? Why not broadcast it out in the open?
In the mean time, I’ll trust Alexa which shows everything down. Especially considering that we now have to click on every single page (thus skewing the numbers towards more views/times/etc)
Re:Hobsons
“They’ve apparently made their choice.”
LOL
As far as I know, nobody is inviting anyone to leave… And while we may not be able to address every preference of every member, we’ve got a spreadsheet a mile long of fixes/changes/improvements. Now that the end-of-March-early-April surge is receding, we’ve authorized the first batch of these changes and are waiting for the coders to start cranking them out. Needless to say, this is a slower process than we anticipated, and our ability to make it go faster is limited by the hours we can get from the coders with deep knowledge of the software. And, of course, any changes have to be thoroughly tested to be sure they don’t break our site or anyone else’s.
I do think that repetitive complaining isn’t productive - we’ve collected a LOT of member feedback at this point, and have plenty to chew on. When the changes start to appear, they will provide valid fodder for new complaints. 
Roger, thanks for the update. As for the “repetitive complaining” I’m sure you realize that it’s due to our frustration. The frustration is partly because it’s been almost 3 months with little visible improvement, but is far more due to the lack of response from CC. If at any point someone had acknowledged our specific requests, the mood here would be a lot better. I still don’t understand why it is so hard to release a simple list of the coming fixes.
It’s hard to release a simple list simply due to the fact that not all changes are necessarily easy or possible to do. If they listed their top priorities for changes publicly and then it turns out that a few of those aren’t even possible with the new software or aren’t possible in the short term, then they would take more heat for overpromising and underdelivering.
I’m as frustrated with some of the changes (or lack thereof) as everyone else, but for the most part the staff hasn’t been that bad in terms of communication on this. It just wouldn’t be smart for them to start promising specific fixes when they aren’t the ones who are intimately familiar with the software.
Also, everyone seems quite concerned withe losing members and traffic, but that problem would be exacerbated if they started trying to roll out a bunch of fixes in the middle of the busiest time of year for these boards and ended up inadvertently breaking the site, so it is actually a pretty good idea to sit on any upcoming changes until the spring admissions rush passes.
That’s my two bits anyway. Hopefully they now back me up by starting to roll out changes again fairly soon.
A simple acknowledgement that a complaint was being added to “the spreadsheet” would have been nice.
Exactly.
Sorry, but I have to agree with @LasMa and @SnLMom above - if we were receiving any confirmation at all that specific complaints had been heard and added to the list, repetition would be unnecessary . . . and, as noted, the mood around here would be much better! So far, that’s not been happening.
BTW, with regard to the potential problems that could result from rolling out fixes at "the busiest time of the year,” since this was obviously foreseeable, why wasn’t overhaul scheduled for May-June instead? You’d have had the entire summer to get the bugs out of the system before activity started to increase again in September.
To deliberately upset the applecart at the busiest time of the year, and then beg for patience because it’s really too busy now to be fixing things seems . . . uhh . . . well, let’s just call it counter-intuitive.
Is there some sort of thing happening now? Pinned threads are disappearing and about 1/4 of the threads I click on are “closed to comments” when they’re not.