Mom22039, I have the old app and this has been happening to me since the logging off problem cropped up. It was only happening when I clicked on back button until this morning when I used bookmark to get to CC it opened up in the app. I just deleted app a nd was able to get regular website. I reported problem several days ago to dbrand. They are looking into it but could not reproduce problem. I am glad to see I am not the only one having similar problem.
@Mom22039, @romanigypsyeyes, @emilybee - as usual, thanks for the great feedback! I just checked with the tech team and the issue you are reporting was due to internal work that was happening in the backend this morning. That’s done, so things should be working fine now. We’ve checked and you should see the webview when accessing CC on the iPad. Thanks!
@mood208, I just got logged off for the second time (at 8:19 am).
Thanks Moody. And I was having a “senior moment” when I said I reported problem to dbrand. I reported it to you.
I was just logged off at 8:25! Refresh put me on the login screen with my cursor frozen on the “logon with FB” button. When I hit my backspace key on the keyboard, I was logged on again. …sigh
Logged off 834.
Oh, I forgot to mention that I was on my desktop computer when I got logged off each time.
Confirming that it is working for me again. Thanks!
I’m on my phone when getting logged off.
Also, I’ve now twice clicked on links and it took me to the home page rather than the thread.
Logged off again 848. C’mon!
And 852.
Could we please have a way to escape mobile view on our phones?
I have reported the issue to the tech team. Will update you as soon as I get a reply. As said, there was some work done in the backend this morning, which I believe is generating all these problems. Thank you again for your PATIENCE and collaboration!
Lol now I’m logged out every time I go to a new page and got a page that said “We’re over capacity”
ETA:
Yet another issue! Tried to send a PM, got this message TWICE:
“Error 503 Service Unavailable
Service Unavailable
Guru Meditation:
XID: 2140307333
Varnish cache server”
I was logged off at 9:25 when switching forums on laptop. On the plus side, mobile app version is gone when using CC via browser on iPad. I have now deleted mobile app from iPad completely as I was getting “stuck”. Neither menu icon nor bookmark icon was responding (it had been working fine previously).
I have been trying to be patient and understanding, but feel the need to make a few comments:
@dbraud your post was not helpful. Which one you ask? The one from March 12. Which one from March 12? Well, I could much more easily tell you if there were post numbers. I can’t tell you the time either, since I can’t hover with my iPad the way I can on my laptop with a mouse.
My points:
a) post numbers are helpful. Whether or not tech folks agree should be irrelevant - the users of this forum like them for numerous reasons which have been explained. Is it worth losing longtime users over this issue? I hope not. But if the plan is to not bring back post numbers, please tell us in a direct, easily understood, no skirting the issue manner.
b) Please leave the date / time stamp visible on posts. Hovering does not work on mobile devices. Students and parents often try to figure out trends and timelines from previous years.
I just read the update from moody208 yesterday and I don’t even understand his #2 item about searching and linking.
Also, does his last point mean that we were able to adjust the text box? Oh I didn’t even know that. Were there any new instructions or directions posted anywhere of how to use the new CC? I think I missed something.
I wish the roll out was left for June. Right in the middle of college apps when people need to follow up on posts it is a loss for students and parents this year. I don’t even look up new topics anymore - only subscribe to the ones I have and even with those I am tired of refreshing to see where the new posts are to the ones I bookmarked
Can we have an official explanation of the jail bars?
Thank you Romani. I was just about to post that question here myself.
Moody, thank you for the update of what you ARE doing. Any chance we could hear about potential changes for items members have listed as concerns (post numbers is my personal beef)? White background, font size, etc.
QUICK UPDATE: I just heard back from the tech team that the logout issue should now be resolved. I’ve posted an official announcement here:
<a href=“*** OFFICIAL CC FORUM UPDATES THREAD *** - #5 by CC_Sorin - College Confidential Community - College Confidential Forums”>*** OFFICIAL CC FORUM UPDATES THREAD *** - #5 by CC_Sorin - College Confidential Community - College Confidential Forums;
Thanks!
Yesterday, I had a moment on my android where a format similar to the old came up. (Actually two, but I think one was when I hit the back button.) I can’t recreate it to tell you the path. But all I was doing was trying to navigate, same as ever. Eg, a rack of page numbers showed, a much smaller font (as before) and links at the bottom, not icons… Must have been a hiccup. If it comes up again, will post.
Any chance the iPad application could rotate when the device is turned? It used to! Of course it used to look different too!