Operating on New Servers!

Yay Search Bar!!!

Yes, thanks NEM for identifying the probelm with AOL. Anthony, how do we fix this? I can’t get into the parents forum or parent cafe through aol, but can through internet explorer. Help!

jym626, your welcome. Interestingly, I can get to the parent’s cafe, but not the parent forum, or the alphabetical list of colleges using AOL.

I switch back and forth between IE and AOL, and I haven’t had any problems getting to any of the forums (when CC is up and running).

AOL sometimes “caches” (keeps old copies of) pages on their servers. That’s the only explanation I can come up with. Even refreshing the page (which is supposed to force a new load of the page from the website) may not clear it. Keep us posted on this problem.

Roger, what keeps coming up is vBulletin license # and copyright information, and it shows up only on the parent and alphabetical forums.

I just tried a search and it only returned post from the year 2004! I am assuming the search function is not totally fixed.

**Sorry, just saw Anthony’s post above concerning the search function. Ignore my post.

Roger- still cant open Parents forum on AOL- it cant interpret the web page coding. What we are seeing is the HTML

Heres what we get:

Please empty your cache in IE or thru your control panel on your desktop.

Edited by AnthonyG

This is what we get:

Please empty your cache in IE or thru your control panel on your desktop.

Edited by AnthonyG

It didn’t work Anthony. Other ideas? (and now I’ve cleared all my cookies :frowning: )

Jym
I didn’t say clear your cookies, you need to try and clear your cache in IE, i highly doubt it will work as aol caches content to speed up their service, you will have to wait for aol to flush its cache content.

Anthony-
I had deleted ALL the files, not just the cookies (I just mentioned that I’d lost all my cookies). I cleared the cache. When/how does AOL clear their content? Do you have any idea? I went to AOL help to clear the cache and it just sends me to IE. Caught a loop. I have had no problem, as others have said, getiing to the page through IE. It is clearly some issue with AOL. I thought perhaps sending you the page of html, as I did this morning, may help you figure out what is going on.

Jym
The aol software uses IE as its backend browser engine, that is the reason you are looped back to your own puter to clear the cache.

The code you posted is just aol not parsing the php code.

Really there is nothing we can do about that, i dont have any idea when aol would clear their caches, i would assume it drops off on a daily basis, prolly stored for a few days, oldest drops off after a certain time frame they set.

If your dialing into aol, you could try another number further away from you, it could be on another node and thus using a different cache server.

Anthony-
Not on dialup- on cable. I will have my h (who is in IT) look at it and if he is able to fix it i will let you know. I also have a new version of AOL (9.0 VR) which could also be a problem

Whatever my husband did fixed it. NEM, if you PM me I’ll see if I can get my hubby to translate into non-tecchie speak what he did so I can talk you through it. I have no idea what he did, but it worked! I gave up after deleting all the temporary files, cookies, history, web form information, etc in Internet Explorer. I am happy to try to help you as well. It was very frustrating not to be able to get into the parent forum.

OK- Let me see if I can translate what my husband took me through:
On AOL, in the bottom left of the screen (I am looking at the CC page and it is in the bottom left) is the AOL logo (the little yellow man running) with the words “AOL TopSpeed”. Click on it. Then select “Browser settings” (upper right). You are in the “top speed” tab. Select “never compress graphics”. After you do this, then select “clear my footprints” (the other tab). Once in there, select “footprints to clear”. Select “browser cache”. You can either hit “clear” or select it and the hit “clear selected footprints”. This cleared AOL’s cache.
He also took off some unnecessary program from my computer startup that could have been causing interference, so we don’t know which worked. I am betting , however, that the steps in AOL did the trick. Give it a try, and let me know if this isn’t clear. Good luck!

By the way, if you dont have the “topspeed” logo on the bottom of your page, goto “search” and type it in. or better yet, here’s the link <a href=“http://site.aol.com/topspeed/ts_Thai.adp[/url]”>http://site.aol.com/topspeed/ts_Thai.adp</a>
If you have a current version of AOL, this should work

Bravo to Jym’s husband and thank you Jym for translating the solution for AOL users having this problem to English so that those more technically challenged can receive help in language we understand. This was a big problem for several long time members and needed to be figured out. I hope those step by step ‘help’ instructions you just provided proves useful for some others. Thank you.

Thanks, Soozie, for the kind words. I am lucky to have a hubby that can speak 2 languages (computer and English!)