Parent Access to Elion - help

<p>Has anyone else had trouble getting parent access to their child's elion info? There is no menu item for Parent/Other-Access on my D's page once she signs into elion. Any ideas? Is she looking in the right place?</p>

<p>You have to wait till you have your elion account activated during your ftcap advising day.</p>

<p>We went to FTCAP on Wednesday. My D’s elion has been up for awhile. It now has her schedule but not the menu item for parent access. Maybe that takes longer???</p>

<p>Same with me and we had FTCAP a couple of weeks ago. Nothing on my son’s menu that allows parental access to tuition, etc. Maybe it’s still too soon?</p>

<p>Theojohn> We just found out the problem with my D’s account. She was using the password she originally set up for Elion. When she used the password she set up for her Access account it worked. When you enter the access password there are several penn state sites you can visit. At the bottom of the list is Elion. Once that opens, you will see the full menu list with the parent/other access menu item.</p>

<p>Apparently some kids (ours) missed the info that they need to use their new password (the one for their email account). My D received a card the size of a business card with her Access ID and password. She thought that was only for her email.</p>

<p>Ah - Thank you Kvillemom!</p>