<p>i am an international applicant and i sent my application by snail mail and i guessed it could have reached them by now..are they gonna send the pin via email or how?
also, i did sent my name with subject title PIN to request for my PIN but they replied that they were unable to find my access information. what should i do?</p>
<p>try different versions of your name. For me, it only retrived my pin when I sent my first and last name. I couldn't send my middle name.</p>
<p>ok thanks, i got it now. but i cant log in..
it says Authentication Failed</p>
<p>Sorry, you did not enter a valid PIN/name combination. Please check your records and try again.</p>
<p>Only give your last name when you try to login, not your full name.</p>
<p>a silly question--PIN is access code, right?:$</p>
<p>Yeah. (10 chars)</p>
<p>yes, of course i used my last name only and i tried it many times but still can't work...:(</p>
<p>use first and last name --no middle</p>
<p>i meant that i got my pin already..but i cant log in with my last name. it says that i have the wrong pin/name combi</p>
<p>Don't worry. That happens sometimes. Try again after a day or two and you will definitely be able to log in.</p>