Pre-College Program Quarrels

Current high school junior here, having many issues with the Harvard Summer Program - firstly, my guidance counselor filled out and faxed the counselor form, but the website is insisting I need to upload it. Secondly, I uploaded my transcript and had my counselor send one, but mine got rejected for missing my 11th grade grades…those are in a separate form, my report card, not on my transcript at all (it’s been 1 quarter). All attempts to contact Harvard have been unfruitful, I plan on calling them tomorrow but I’m wondering if any can offer any help or has a similar situation at all.
Please look here: https://i.gyazo.com/ae7bd8e78f1d4c7f0ffeaacfa60a8abd.png
I’ve simply yet to upload the medical form.

Maybe you could talk your counselor to email you the counselor form to send it in. If not, it would be best to contact the school if you’re having problems. Also, just curious, did you have to write an essay for the application?