PrepScholar lack communication

My son started a trial with PrepScholar. Before the trial period ended, I tried to contact PrepScholar several times ( via voicemail- no human answers their phone and 2 emails)requesting a call back because I had questions about their money back guarantee and I had other questions. I got 1 email asking what I need. I replied I would like a call as I have several questions. Nothing since. It has been a week. Does anyone know how to get in touch with PrepScholar?

This sort of problem has been reported on CC many times. Sorry you’re having to experience it. The founder used to post here a lot, but after he started getting some negative customer feedback, he stopped coming around. Good luck!

Thank you @marvin100