Prepscholar not responding

I have not received my practice tests after 2 weeks. My son has completed lessons up to the first suggested test and is awaiting the practice test. I have emailed 8 times and called twice. No response in three days to my emails and the phone says that support is not available at this time. I have threatened to dispute the charge on my credit card, but more importantly my son needs the practice tests to prepare for the September test. Anyone else having the same problem?

Yes same problem here.

A familiar tale. I hope you get the resolution you need, @Bonedoc63 and @keepmecruisin

Just to update this, the new book was delivered shortly after I posted this.