<p>Is there any forum or internet site to present problems you have had with a college? My son is having bocu (?sp) with a university that promised the world, now only problems. I am furious, and want to warn others. Not sure what to do or where to go with this. I have spoken to other parents from the university and also having the same problems. any advice</p>
<p>would you mind saying which college this is?</p>
<p>Think the word might be beaucoup--but Marite is the authority.</p>
<p>My advice would be to tread very very carefully while your S is still a student. These forums are very public and there's nothing to say that admins at the school would be pleased to see public rantings. Admins at other schools (tranferring?) might also take a dim view.</p>
<p>That said, students do have problems. What if you started a thread asking (in the most polite, restrained way) how to solve such and such a problem at such and such a university? Naming the problems and the university. That might be the best way to air your views--without being seen as a malcontent.</p>
<p>If you're willing to disclose the university and the particulars, this would seem to be a good place. If you're worried about identification of your student and possible consequences, is any website safe? I know it's a rather delicate question. We know that some adcoms read these forums, but maybe a little negative publicity would be a good thing?? If you want to warn others, this is the place. It will also start a discussion, of course on the merits of your complaints.</p>
<p>The college is Johnson and Wales, their new university in Charlotte that just opened up. My concern is that my son will not return next year because of the problems. This is a new university that did not work out it's kinks before opening, to the detriment of the students. My son has tried to work out problems as best he can, being a new student, away from home, shy etc etc. He got nowhere. I call, get defensive sometimes rude people who point the finger anywhere but at themselves, mostly at my son and me. My son and myself have asked them since he was admitted to move him, his room mate is horrible and recently brought alcohol into the room. He has not been moved yet, despite my demanding a move immediately, (that was a month ago). We are paying 8,000 yearly for this room, thereby making a basically 10x10 space 16,000 yearly between the 2. Shouldn't you expect to be able to study, sleep and be safe in your room? My son can do none. Now we are being told that the dorms are only for freshman, find your own housing next year, (of course are offering assistance with a residence, to the tune of 450 per month, which makes the space 1800 monthly between the 4 that live there, a very expensive apartment.) They insist I knew this, however I challenge anybody to look at their website and find where it is mentioned at all. There have been other problems, but I won't go into them, they have been resolved but only after weeks of complaining and long distance calls. The answers I get are we didn't really have everything worked out before we opened, or that my son has done everything wrong. My son is ready to bail. So am I. This is supposed to be one of the best universities of it's type in the world. I am just so frustrated, I thought this would go better.</p>
<p>Wow, I think I would be frustrated too! First, can he transfer to one of J&W's more established campuses for next semester (yes, NEXT semester)? If not - or he doesn't want to - try moving your complaints up a notch. Can you call the president of J&W and complain there?</p>
<p>yes, he can transfer and we are considering that. I have tried to get through to the president, but there seems to be a lot of protection going on. I am wondering if the president knows of the problems and complaints, since you can't get to him. I am transferred to this same lady who actually yells at me for contacting other people. I am just flabergasted, in my job I am expected to give excellent customer service and treat all people with respect and dignity. I am not getting that here. I have one contact who seems to want to help, but things don't seem to go anywhere. It's more like "hey, thanks for the complaint, bye now". oh well. live and learn. I can't wait to see what numbers they have in their sophmore class next year; who stays and who goes.</p>
<p>If he transfers, I hope you can follow up and get the real story to someone who cares, and counts, like the leadership of the university. I agree with you about customer service. This is shocking. As I have posted before, we've had nothing but excellent service at Dickinson, and for that reason alone I'm sorry that D is leaving there. Best wishes to you and your son.</p>