Reduced Loan notice...NOW??

Paying for College
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<p>OK...I need help on this one. DD received this notification today in the email at school. Classes began mid September. Her financial aid award was received in May. She signed her promissory note for the loan in June. WHAT IS GOING ON??? </p>

<p>I did inquire if this came from the school website. She said it came from the SignMyLoan website. It gives the name of a finaid officer to contact at her school. She will do that on Monday with the questions: Why is this happening now? Why wasn't this done when my finaid award was sent in the spring (renewal FAFSA was completed ON TIME)? </p>

<p>Any ideas????</p>

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<p>phishing ? We always were kept up to date by paper mail and through the schools website-myaccount.</p>

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<p>Today DD got the above email putting her loan back at $3000.</p>

<p>Re:phishing...I don't think so. All of DD's finaid information has come via email to her student account including the recent emails.ALL of it, including her monthly statement, and her finaid award dispersement. She gets nothing at all by paper. Nothing. Oh...neither does my son. It's all done electronically. </p>

<p>DD went to the signmyloan website (which is what she used to "sign her loan") and it verified the reduction and the increase.</p>

<p>Still, I advised her to go and talk to finaid. Something is odd here.</p>

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<p>thumper- Quite honestly, it looks like a programming/or keypunch error; everything was probably generated and mailed before it was checked. It's a common occurence, and I doubt she was the only one effected. It makes complete sense to have d followup.</p>