SAT Registration Problem

I have a problem registering for the october SAT 2017. I try to register and then it ask for my info, so I fill out the info and hit continue. Then I get an error message:

You have personal information saved to another collegeboard.org account.

To protect the security of your information, you must use your original account to access online SAT services. Please sign in to your original account now.
i do not remember if i made account in past , if i did then i do not remember username n password. and i checked my mails too i did not find anything about collegeboard in past. and i had never gave any exam under college board
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If you select “Forgot Username”, it will ask you for an email address. Try that? Enter the same email address you tried to register under.

Yeah I got the username. I log in from that username but same error came . Now if I made an account in past that I am not sure , I don’t even remember that email . Can u help me what to do now?

Get on the phone and call.

Yeah I will do it

You took PSAT?

No I didn’t . I had never gave any exam that is hosted by college board

Even I am sure I have never made account on college board in past . May be I think my name and birthday got same with any other person who already registered before . Can it be a possibility? Does anyone agree ?

During SAT registration, college board hold my seat for 20 mins but I did payment after time limit . Then again I restart and did payment again . I got texts from bank 2 times . Now can College board refund my credit ??

I am writing this for future if anyone had same problem then do contact only college board directly. They solved my problem and can solve for everyone . Bye peace out !