<p>Yale just informed me they didn't receive my SAT scores even though Collegeboard says they've sent it to them, and it shows on my online collegeboard account. I even paid to send my scores from previous sittings to them. How could this happen? Now they tell me to get my counselor to send my scores to them again within 2 days, but I'm not sure how to do this. I mean, my counselor doesn't have my scores and the only proof I have of my scores would be the score report mailed to me. Is that what I get my counselor to fax them?
And why do I need my counselor to do this? I can do this by myself, right? </p>
<p>Please someone help, I'm super panicking right now.</p>
<p>I think counselors receive a score report as well from the collegeboard. At thsi point, it sounds like Yale is asking you to forego the bureaucratic wonder that is the collegeboard and just take your counselor's word of honor as proof of your scores...</p>
<p>I'm just postulating however. Just ask your counselor.</p>
<p>Okay yea, like potus2 said, they want my counselor's word of honor. I could have just emailed over a scanned copy but the Yale officer said it had to go through a counselor first. </p>
<p>I didn't know Collegeboard was so terrible at such things. Is there a way I can demand a refund? cos I paid for sending the additional scores which never arrived.</p>
<p>The College Board is terrible. I paid the additional fee to have scores Rushed and they didn't send them for 10 days. I also requested a refund and although they tell me that my request is high-priority and has been "red-flagged", no one has ever called me back. Altogether, I've made about 12phone calls to them over the past month asking for a refund.</p>
<p>Man that sucks. I live all the way in Singapore and can't really afford to call them. I'm probably stuck with just emailing them or something. But if 12 phonecalls in a month isn't going to do anything, I don't see how a lousy delete-able email is going to help. </p>
<p>One would think they'd get better at these things, having done them for so long, but no. I guess bad practices just get entrenched. Doesn't anyone ever take action against them, I wonder.</p>
<p>i posted about this before when it happened to me... i would link to the thread but i dont know how to do it. Anyways, that was in November and Yale was really cool about it. I printed out my score report and emailed it to them. They could see the Collegeboard header and my name on the same form. I still had to pay to have my scores rushed to them for final verification, but they said they would proceed with my application using the "unofficial" score report. So many people have reported College Board failing to send scores, I think the schools are aware of the trouble with College Board and if you are the student they want, they aren't going to let College Board stand in their way. I would print off the report and email it, I would ask my counselor to email it, and I would rush the scores.</p>
<p>My friend heard from Columbia YESTERDAY that they never got her scores...now this topic is worrying me. Will Yale have told me now if they have my stuff? Would it be phone? E-mail?</p>
<p>probably email. that's how they've been communicating with me so far. but then again, i'm international so mail or phone would take too long anyway. they'll tell you if they need anything when they're looking at your apps i guess? which could be anytime really.</p>
<p>Yeah, they called my counselor when my second teacher rec didn't arrive. That was last week.. I hope that means they had everything else.</p>
<p>If they do call when they're reviewing your app, I wonder if that means they've already made a decision on my app. That makes me feel sick, lol.</p>
<p>Hi quaskx, the same problem happened to me for my Stanford application (just want to share my CollegeBoard experience, and not to hijack the thread :D).</p>
<p>I faxed the score reports that CollegeBoard sent via snail mail. I also got CollegeBoard to re-send my scores at no cost 3 days after my email to it (I sent the email on Friday, that's why it took 3 days :P).</p>
<p>Yea, I told them I included Stanford twice (once each for SAT 1 and SAT 2) as my recipient but the office still didn't receive the score report.</p>
<p>I'm on a rampage with the college board, and I think there's a lot of bad things going on there.</p>
<p>Scores that said were sent to D's ED1 college, weren't sent. When they were, they weren't on time. I did print off the college board website and faxed it to Pomona, and I'm confident she's being consider ED1.</p>
<p>Another issue came up when D was one of the lucky ones who didn't get her October scores with everyone else. I spent a lot of time with customer service. They are extremely nice and polite, until you wind up speaking to their supervisor. Then they are really not nice. Whether nice or not, speaking with them was a collossal waste of time.</p>
<p>But if you're up for wasting a little time, here's the customer service number for the college board: 1-866-756-7346. (Representatives are available</p>
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<p>M-F 8am 9pm E.T.)</p>
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<p>I wound up sending some scathing letters to them (didn't tell D, because she'd "kill" me), and got an automated response that they would respond in 48 hours. Then they didn't.</p>
<p>Hah, something amusing happened. I was writing an email to my counselor to ask that she forward my scores and I included a pdf file of the paper score report mailed to me. Out of carelessness, I ended up sending it to Yale Adcom herself! Then this morning, she mailed back saying the pdf file was sufficient and that I needn't get my counselor to send in my scores anymore. Heh.</p>
<p>Ah congratulations quaskx on a fortunate mistake! I couldn't imagine a better turnout for a terrible situation.
See! Yale is loving and nice. :)</p>