<p>I'm new to this forum . . . I just had a situation happen and wondered if anyone could offer advice, or just moral support.</p>
<p>My daughter showed up on test day with her school photo ID, which had her first name as her nickname; the admission ticket had her given name. When the proctor looked at her school ID, noticed that it did not match exactly, she hesitated, so my daughter asked if there was going to be a problem with her ID. The proctor said no, it will be fine. </p>
<p>Now almost a month later, I get a letter from the ETS saying that they deleted her scores because of an ID problem on testing day. </p>
<p>I wouldn't have such a problem, because I know they have to be strict on the IDs, but the proctor told her that it would be fine. </p>
<p>I've contacted both the ETS and the CollegeBoard, and they are looking into it, but I really have a bad feeling about this, especially when they said they deleted her scores. Has anyone ever had this happen? Any suggestions? Thanks.</p>
<p>Well, it's hard to tell exactly without knowing the difference...is it like the difference between "Alex" and "Alexandra"?</p>
<p>Really, if you appeal, they will talk to the test center supervisor. If you explain what happened (and show the difference btw. her school ID and a full name, like on her ticket), it shouldn't be a problem.</p>
<p>I haven't appealed it myself, but I've heard from a friend who was flagged for similar reasons (nickname was an admission ticket and he brought a Drivers License w/ full name) and he explained what happened, the decision was quickly overturned, and supposedly the CB is much more willing to correct ID problems with sensible causes than if they, say, accuse you from cheating off a neighbor/your handwriting from one test to another doesn't match and they think you hired someone to take it for you.</p>
<p>Thanks. I guess what really gets to me is that when my daughter asked the proctor there would be a problem, the proctor said "no, it will be fine", then proceeded to write up a report on her, which got her scores thrown out. If the proctor had just said the truth (that there WAS a problem) then I would feel better about the consequences.</p>
<p>Really, it's going to be your word vs. the proctor/"site supervisor" (and they cover each others a***es when they screwup, which makes sense if you were them), but if you send the CB a copy of the drivers license and a copy of the student ID side by side, it should be clear that it is the same person.</p>
<p>If they're really difficult, many photo IDs have signatures- you could have the CB compare those- if they're the same, more support for you...</p>
<p>You're totally right. I did what you said . . . send a letter w/ copy of school ID and driver's license . . . to CollegeBoard and ETS. So we'll see what happens. If nothing, I guess I'll just figure that I did what I could, and just move on from here. Maybe I'll at least get my $62 back. Thanks a lot.</p>
<p>I hope it all works out....and this is a lesson for all HS kids, make sure your school ID is NOT your knickname, but the name you will use legally....just sorry your D was the person who got stuck with the dilemma</p>
<p>it will probablly work out, but what is interesting, is HOW did they find out about the ID problem..seems the proctor reported it?</p>
<p>A variety of people could have informed ETS, but one of the proctors (not necessarily the one that checked ID) or the "site supervisor" reported it. It's possible (though unlikely) that a student reported it.</p>
<p>Yes it was the proctor that checked her in. Apparently they can let the student in to take the test, but still write up a report that says she didn't have sufficient ID.</p>
<p>I'll let you know how it all works out . . . I'm supposed to hear back from the collegeboard in 7 days.</p>
<p>Oh yes and for others, be sure the student's ID name is EXACTLY (including middle initial, if that is what is on her ticket) is the same as on her admission ticket.</p>
<p>I was able to find and talk on the phone to the testing center supervisor. She checked out my daughter's story with the proctor (my daughter was able to describe her) and explained to me that the proctor was new, and that she shouldn't have told my daughter that "everything will be OK". She assured me this wouldn't happen to someone else. </p>
<p>Meanwhile, I'm still waiting to hear from the collegeboard if they will apply the testing fee ($61) to a future test. The testing center supervisor said she would vouch for me - I gave the CB her name and phone number. So, we'll see. </p>
<p>Hope this never happens to any of you guys.</p>
<p>Ugh, that's horrible! They should refund you or give you a free retest, that's usually what they do for suspected "irregularities", whether it's cheating or mismatched ID.</p>