<p>I am a student applying to college in RD 2014. My school counselor has submitted my school transcript and report, however, in my Common App, the status of the submission of my documents is still "Not Started".</p>
<p>My school counselor contacted Common App and they verified that they received the submission. I tried contacting the Common App several times over the course of 4 days using their 'Ask a question' service, attaching screenshots my teacher sent me showing that the submission was successful, and screenshots of my own Common App page stating that the report was "Not Started'. However, I have had no response or acknowledgement from them.</p>
<p>Has anyone experienced anything similar and are there any ways to contact the Common App since their 'Ask a question' service is unresponsive and is the only method of correspondence with them that I know of? </p>
<p>Thanks!</p>