My son applied to Columbia University and we requested a brochure from the website. After nothing came in the mail I called the school and was promised they would be sending him a few things that week. We waited and still no literature came. I called again in the spring, and a woman reluctantly told me she would look for something to send, but didn’t know if they had anything in her department or in another department. She acted like she couldn’t be bothered. The only literature my son ever received was a rejection form letter.