<p>Thanks to OP for this thread. I read it months ago and told D to find an alternative to using that same company for summer storage. She has arranged with 3 future roommates to rent a storage unit. They will split the cost 4 ways and pool their resources to get vehicles to transport their boxes next week and retrieve them in the fall. I called D's college and, while they could not specifically discuss problems with the company, they would not rec'd them either.</p>