<p>Are you saying that the college allowed her to retake the class but did not substitute the new grade for the old grade? Did they give her credit for the retake? Did she take the class at a different institution and the primary institution decided not to accept it?</p>
<p>If, say, she retook the class at a CC over the summer, then her grade would not transfer, because grades aren’t transferable among institutions. Only credits are.</p>