Subject SAT Scores not Received After 4 1/2 Weeks

My son has not received Math 2 and Chemistry Subject test scores after taking the tests on November 16th. The test was originally scheduled on November 2nd, but postponed by the college board to the 16th due to the smoke in the bay area. He will need them by December, that’s as specific as the UC website is. I am very concerned about the delay. Repeated calls have not helped. They said they would update me within 48 hours on the last call, no word yet.
Any advice?

They sent the scores today, I’m relieved.