SUNet ID help

<p>okay so i am trying to reset my password on the SUNet account but it asks me to first enter my university ID; however, when i do an error message appears that says they could not recognize my SUNet ID value. I copied it exaclty from the letter....what should i do?</p>

<p>Try again tomorrow and if it doesn't work, call them up on Monday and complain. Or send an email.</p>

<p>i just reset my password 2 days ago. I think when they ask for your university ID, they want your screenname you chose when you first registered, not the 8 digit number.</p>

<p>It seems like there are a few bugs with the IDs... I was admitted EA and set up my SUNetID right away, but I guess I haven't used it since then, and now my account is "inactive" and I can't log on.</p>

<p>Your university ID is the 8 digit number located on the acceptance letter.
The SUNet ID is what you created (3-8 character alphanumeric "username")</p>