<p>Does anyone use a taxi service they can recommend? The last time my daughter took a taxi from Duke to RDU the taxi was 15 minutes late and upon arrival at the airport the driver stated their advertised $25 flat fee did not apply and charged her $31.50, an increase of 26%.</p>
<p>Hi Westcoastmon:</p>
<p>S is a third year student at Duke. He has always had good service with Charlene's. They have shuttle service to the airport that is very reasonable.</p>
<p><a href="http://www.charlenesaferide.com/%5B/url%5D">http://www.charlenesaferide.com/</a></p>
<p>It doesn't help for Christmas, but they run a free shuttle for fall break, Thanksgiving, and spring break that requires advance registration.</p>
<p>Thank you for the advice. My D took Charlene's to the airport for her trip home. The taxi driver had already picked up two other students so the fare was $20. He was polite and helped with her bags. When she paid him the fare plus tip the driver insisted she had overpaid him, but she told him he deserved it (she gave him a $5 tip). </p>
<p>What a different experience from the other taxi service. A BBB complaint resulted in the other taxi service saying they had investigated the matter and would be sending a refund. As of yet - no refund which means I'll probably have to contact the BBB again.</p>