(If this is not the right place for this, please move it to the right place.)
Seeing how College Confidential is a 24/7 active community, wouldn’t it be nice to have an IRC (internet relay chat) channel? The channel would help people who need help in real time discussions, and would help the community get tighter. A group of moderators could be assigned to moderate the channel and prevent things like spam, trolling, etc.
If you don’t know what’s IRC, a quick Google search should be enough.