The Wait List

My daughter was waitlisted this year at Groton for 8th grade next year, and ultimately was not accepted. She is considering applying again to Groton and other boarding schools next year for 9th grade, but we would like to improve her chances - take this year’s application process as a learning experience to adjust and improve upon for next year. I emailed the Groton admissions officer to request an opportunity to talk about how to improve her application. It’s been a couple of week, and no response.

Was my ask unusual, inappropriate or unrealistic?