TOEFL report not reached. What to do for VISA?

<p>I ordered my TOEFL self score report around Feb,2014 and I haven't received it yet. When I inquired with the Toefl India support they told me that as there is not tracking system, they assume it to be lost and have restarted the process which would take 4-6 weeks but I know it won;t come as the same happened with my friend. What to do about my Visa(Australia)? Will they accept the screenshot as it shows the marks as well as my passport no. as proof. Or should I urge the univ to write a recommendation? PLEASE HELP</p>