Transcript review awaiting

I’ve already submitted my transcript on “My Status” before the deadline of Feb 1st, but it is still “waiting for review”.
Since I uploaded the transcript on time before the deadline, does it mean my application is on time? Or I’ll be automatically rejected cuz my transcript is not “reviewed” before the deadline?
I’m very worried. Does anyone know about this problem?

I’ve asked several times by email but they just copy and paste the same words…

Your post don’t give a ton of context. Are you applying as a freshman or transfer? Exactly what was their response?