Transcripts I sent to CSUN are missing

Colleges and Universities A-Z California State University - Northridge
1

So at the beginning of January I submitted electronic transcripts from both of the community colleges I’ve attended. They are in the same district, so they both show coursework from every college in that district, but I decided to send one from each just in case. It’s been weeks now, and the deadline is inching closer and my portal still says that I’m missing transcripts. This is the exact wording:

…
Incomplete Tasks
An official college transcript(s) is missing. Please send an official transcript(s) by the date listed below. Additionally, a final official transcript(s) will be required.

 Due Date: 02/15/2018

Oxnard College

Ventura College

Completed Tasks
Admissions
An official college transcript(s) has been received and is pending evaluation.

Ventura Community College District
…

I don’t know if they’re just so backed up, but they should’ve received both transcripts by now and the “incomplete tasks” is really stressing me out. I should definitely get accepted, and don’t want to miss out on it because the system isn’t clear.

Can anyone clear this up for me? Thanks

2

Two things I would do today:

  1. Contact admissions at the school you’re applying to and ask.
  2. Resend the individual transcripts.
3

I emailed admissions and didn’t hear back, but as of today my portal now says that they have been received!