My old college sent me a check for a few years ago because they mixed me up with another student,later on they wanted the money back,which I didn’t have,now they are withholding my transcripts so I can’t start at another college,and when I asked about paying it,they said it was in the hands of a collection agency,now what do I do,and how long could all thus take?!?it was their mistake not mine,now I’m screwed:(
You need to work with the college and/or the collection agency, and get that bill settled. Until it is, you won’t have access to your transcripts. Call them again, and find out if you can work out a payment plan.