I think they need to cross reference their lists while doing this. My DD has a 33 ACT, awards and honors out the wazoo, class officer, etc. and she wasn’t even considered for any of the higher level scholarships. When I asked why, I was told it was because of the switch from merit to need based.
That’s the thing…we ARE need based! In fact, very need based. I feel cross referencing would have caught that.