Periodically she will get emails regarding counseling, etc. If you can reliably count on her to respond/act on those, that is great. One of my kids had done pretty significant executive functioning issues, so we put my email address on the Nelnet account (loan servicer) so she wouldn’t miss any notifications.
Your school’s award letter will show what she is eligible for. Of the $5500 available to freshman, I think only about $2200 or so of our was subsidized. The rest was unsubsidized.
It’s all through the school’s portal. She’ll need to accept the loan, and then she’ll be sent links to the credit counseling and the master promissory note. When she completes it, the loan will be put on her billing statement. If that causes an overpayment, she’ll receive a refund. You may need to pick how you want this refund, by direct deposit, by hard check, by a prepaid card.
My D had to first accept the loans in her FA section in her portal.
Then later she got an email directing her to a website and there she had to enter her FSA ID (which is her user ID for FAFSA and federal loans) to do entrance counseling and sign master promissory note I believe.