Weird things about online app tracking

<p>on my online tracking page, its says</p>

<p>Secondary School Report Not Yet Received/Processed<br>
HS/Coll Transcripts See "Transcripts" Below<br>
Teacher Recommendation 5A Not Yet Received/Processed<br>
Teacher Recommendation 5B Received Nov. 11, 2008
Transcripts
Institution Receipt Status Status As Of
Westdale Secondary School
Sep. 2007 - June 2009
(High School) Not Yet Received/Processed </p>

<p>However, since I live outside of US, I mailed everything (including school reports, transcripts, and recs) in ONE package.
Columbia has already sent me an email saying that they are missing the materials listed above.
Does anyone has any idea how did this happen? How did they manage to only receive/process ONLY ONE thing from the package. Could there possibly be anything wrong with my other documents?</p>