I’m a little confused about the homelessness and the Salvation Army. You stayed in your car for a few nights and then found a place to rent. But your college counselor told you to contact the Salvation Army because if they write you a letter saying you stayed in their shelter,then you could get in-state tuition. But did you actually stay at the Salvation Army shelter? Maybe that is why they are not getting back to you despite your 10 or more attempts to contact them.