<p>Your information has not been matched with the Social Security Administration
We are unable to apply your electronic signature because we are currently missing a match from the Social Security Administration. Before you can sign the application electronically, your information must have a successful match. We have sent your information to the Social Security Administration. Upon successful match you will be able to sign the application electronically. Please try to use your PIN again on the next business day.</p>
<p>it means you entered the fields wrong in order to retriece your pin</p>
<p>It means that the SS number you entered on the sign in page does not match the one you used when applying for your PIN. Either you goofed then (unlikely), or you goofed when you did it this time.</p>
<p>it comes up when my mother tries to put in her pin. I am trying to put the parents signature because it said i need that. My SS number works, but my moms doesn't</p>
<p>you might need to reapply for your mom's new pin number. If she has a valid SS number then mistake was made when applying.</p>