<p>I was trying to log on my financial aid system, for some reasons, I can't log in anymore... I am sure I have the right ID. I can't even retrieve my pin back....Saying the ID is not the database</p>
<p>That happened to my son. When he called to ask about it, it turned out that because Rochester had already received his deposit, he had been given a student ID, and that financial aid ID would no longer work. She told him the new ID number over the phone and it worked.</p>