What's driving college costs?

I think there is an issue here in the definition of terms. To some faculty, any “office worker” in higher ed who is not directly engaged with students in the classroom might be considered “administrative,” not just deans and associate deans, etc…, but also the academic advisors, student support service providers, and all of their “administrative assistants.” So, I think for many people, administrative bloat doesn’t only refer to upper level management, but to all of the “other professional staff” as well.