In our survey, a third of respondents told us they use A2C as well as CC. (75% of the people who responded are CC users, but we didn’t exactly get a representative sample.) It seems important to figure out what they get from it.
See also: How are Reddit applying to college (A2C) and CC different?
My son organized his clubs and classes on Discord too. But it’s not just for young people. I’ve used it to keep in touch with former co-workers when we aren’t able to chat on Slack anymore. It serves a similar purpose to the Parents Cafe on CC where discussions can be a little less structured.
As an aside, the forum software we use recently released a chat feature. I’m looking into what it might take to add it CC as an experiment.