When does in progress change to submitted on naviance?

I have two teachers who wrote me letters of recommendation. Currently on niaviance it says in progress. I talked to them and they said they submitted it to all schools on my list. When does it say submitted? When the schools get it? Or did my teachers miss a step? Or is my guidance counselor supposed to submit it? I’m really confused and my guidance counselor doesn’t understand my question. He thinks my teachers are having trouble uploading it.