Where is my financial aid?

Hello. I got accepted to Rutgers in December 2018 however I didn’t receive any financial aid offers yet. Has anyone waited this long?

I also can’t login. It says: “There seems to be a problem… The supplied credentials were incorrect. Please try again.”

It’s possible that you did not receive merit aid so you did not get an award letter. All of the merit aid has already been sent out. If you are not in the honors college, you are not guaranteed any merit aid. If you are in the honors college, you should call Rutgers to get the merit aid. It is possible to get FAFSA money though.

Regardless if you received merit or not, there will be a financial aid award letter generated - at the very least it would state that the student is being offered federal student loans (up to $5500). That being said, it sounds like the FA office may be missing documents which explains why you are not seeing the award on the portal. Call them.