Who do they answer to ?

<p>Thank you kelsmom,
Very helpful…SEOG was granted to other daughter, though we didn’t look for it or even anticipate it. It was granted after submitting actual tax forms ( we filed late on an extention ) Same daughter was also granted Stafford sub and non sub loans.</p>

<p>The biggest problem I have is that D1’s info wasn’t even reviewed and thus put into consideration for review. Not even looking at 81 pages of hard to obtain ( and costly as some had to be prepared by our accountant ) is unacceptable to me.</p>

<p>I am angry, frustrated and left with some painful decisions because her finaid officer is unwilling to take the time to do her job and work for the student.</p>

<p>I know of other people going thru tough times too, and their schools have been very helpful</p>

<p>My feeling is that the school, at the very least owes us the courtesy of combing thru the 81 pages of documents before making a decision that will impact a member of their student body ,who had given endless ours to the comminuty that shapes their institution</p>

<p>What I was hoping for was pretty small…less than 10% of th annual COA</p>