Why are customers so dumb?!

<p>That’s amazing advice, thanks. (We’re actually going down in about two weeks)</p>

<p>Yeah, the first few times the machines were there, I never understood why the lines were so long all the time. Then I realized that the technology was just too advanced for some people. I’ve seen similar things at self checkout at the grocery stores, or worse the gas station.</p>

<p>You mean there’s no monorail stop at Gatorland? Damn.</p>

<p>“I once gave away a $350 huge snowglobe that some old woman had spent the better half of an hour eying in one of the stores I worked in, because she was so sweet to me.”
You are seriously awesome. Wow.
I felt so bad once. I was talking to a lady that worked in EPCOT, at one of the pin stands, and there was this AMAZING pin that looked like a stained glass rose (Beauty and the Beast limited pin) but I didn’t have enough money for it… I was sitting in my older brother’s rented wheelchair(He had sprained his ankle) because he had been sitting in it for too long and was stiff, but we didn’t want it to be empty and have someone take it…
Anyway, I bought this cheap little mickey pin, and she slipped the rose pin in my bag. My brother told me later that it was probably because she thought I was crippled :frowning: I felt horrible.</p>

<p>That was really nice of her.</p>

<p>After I stopped working there, I forgot to return my pins and the pin yarn and had them scattered all over my room – one day, I was walking barefoot and stepped on a pin, it went right through my foot and stuck there.
I remember it was a Goofy one.</p>

<p>To this day, Disney is still screwing me over.</p>

<p>I used to always “hide” my good pins. The cast members are required to exchange pins with any guest who asks to, but sometimes I’d get attached to a certain one and would pin it on the lanyard backwards and hope nobody would ask for it.
Yet the kids always seemed to zone in on that one…</p>

<p>Hiding pins doesn’t work, I’ve noticed. XD Kids want to know why it’s hidden.
I know one guy who puts his favorites on his belt -.- He’s an odd one, but it seems to work for him.</p>

<p>I’m guessing there’s a rule against just putting the pin in your pocket or leaving it at home then. It seems like the belt wouldn’t work though, because that’s eye level for a lot of smaller kids.</p>

<p>I will tell my little brother not to ask for the hidden ones though.</p>

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<p>So so true…</p>

<p>Plattsburg: Disney let you give away a $350 snowglobe!? That’s pretty awesome</p>

<p>There’s a lot of people here who work with ice cream. I’m also a DQ worker and have been for a long time. I actually really love the job and almost never get frustrated with customers like I do at other jobs (grocery, department stores, custodial). I like making all the sundaes (even the banana split), blending stuff, decorating cakes, helping customers figure out what to order, working the drive-thru, using the deep fryer, pretty much everything. My manager is also really fun, but still highly motivated and keeps us working.</p>

<p>I think the only time I get annoyed with customers at the DQ is when they frequently change their mind (as in after a blizzard is already being blended, or onion rings have already been dropped in the fryer). One other thing I don’t like (and I think this is more my manager’s fault than the customer) is when someone orders chocolate ice cream and I have to tell them we don’t have any (we only have one machine working right now so we only have vanilla). Once in a while someone will actually get angry and start talking about how we must be the worst DQ there is. I actually sometimes agree with them though. We charge a lot for what we sell and one of the best frozen custard stands in the city is right down the block from us. I’m surprised they don’t all just go down there.</p>

<p>I was treated like **** by 95% of all people (fellow employee, manager, or customer) that ever walked in to target for about 6 months. When i knew i was going to stop working there the last week or so to the 1 out of 50 nice customers that walked into my line I would occasionally “forget” to ring up a few things making their purchase a lot easier on the wallet. And then i made a scene my last day when I had enough with an extremely rude customer so i slammed my register hopped on the conveyor and proceeded to flick off the entire store yelling obscenities. Don’t treat people who help you like crap.</p>

<p>Oh and FYI press the 2 damn buttons that prompt you when you pay with a card, k?</p>

<p>These are pretty ridiculous, who doesn’t know that regular is the same as medium?</p>

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<p>The rest of them are pretty good points as to why retail’s a last-resort thing for me. Go tutoring!</p>

<p>lol people suck. It is just a fact of life.</p>

<p>these are some entertaining stories. i’ve worked in customer service too doing tech support. there are definitely some people out there that are just plain miserable and want others to be miserable too. then you have those people who feel entitled to things that are against the rules. the funniest thing i’ve seen happen is that a guy came into the tech center and started ranting about how he lost his programs that he used and so on. it was funny because the computer wasn’t usable before it got to us and we at least gave it back to him in a state that was usable. but no, somehow we did something wrong. :confused: then you have other customers who you just want to blow their heads off for giving you a hard time. you ask them for one thing, and they won’t answer your question, but will proceed to ask you 20 other questions which stops you from doing your job.</p>

<p>the good thing about these sort of jobs is that it does help in most fields because it develops people skills something you need in any career.</p>

<p>I work at a grocery store. My favorite thing is when customers complain to me that they are in a hurry, but they stand there and watch as I bag a cart full of groceries. I could make a huge list of my favorite customers as well. </p>

<p>I love it at the end of my shift. We have the busiest grocery store in a huge radius, so no matter what time I leave, it’s busy. I’ll turn my light out and start cleaning. Some customer will come up and ask if I’m open (there’s an eight person line at every other register but miraculously s/he thinks I’M open with NO line). I’ll say no. Then they’ll gesture and say well, I just have one item, can’t you ring me up? Do you know how many times I get asked that? I would NEVER leave the store if said yes.</p>

<p>I have the best job ever. I work at a bike shop and being an avid cyclist and mountain biker, i basically just get to talk about bikes all day. i would say in a bike shop the ratio of cool people to D-bags is 80/20 in favor of cool people. i guess its different than a normal college-job because i can honestly tell the customer whats what, and if they dont like it, they can leave. of course you will always have the type of people that like to agrue…why are the tires on this girls bike dirty? (as thier daughter careens around the shop, dirtying the tires). can you fix my walmart bike? (its worth $40 and you want to spend $60 fixing it?) My favorite though has to be those who feel the need for a fantastic deal. It doesnt matter at all how much they are spending, as long as its on sale. Lately i have been telling the more annoying customers that the prices that are marked are actually sale prices and the real prices are much higher. Sorry brown people, but we are by far the worst in this category (yeah im brown). Every singe south indian person who walks into the shop wants product x for less. If its not on sale, they arent buying. if i dont throw in a free product y they are not buying. if there is no coupon for any item they are not buying. i have asked customers to leave the shop, i have walked away from customers mid-sentence, i have gone and gotten my manager myself because i know he can more cleverly insult a customer then i can. Have had some harrowing experiences though: there was once an elderly lady that came into the shop, looking for a bicycle. i pulled the easiest riding bike in the shop and let her have a go. she tried to ride it, she really did, but she simply could not bend her knees enough to bring the pedals around. she told me her husband had passed away and she wanted something to pass the time. what do you say to something like that? i showed her everything in the shop that i thought may be easier for her to ride but to no avail. she left the shop with a sense of such defeat, i was lost for words… aside from that, the bike shop is a great place to work. the people who work there are awesome and it has some fantastic perks if you are into bikes.</p>

<p>Dang hyder, the story about the elderly lady is depressing.</p>

<p>I worked at Arby’s last summer for three months. My manager was a d-bag, and when I told him I was going to quit my job because I had no time during the school year (4 APs at my school = no life), he went on some rant that he “took all the college prep classes in his high school and managed 40 hours a week and yada yada yada”. Oh really? Then why do you work at Arby’s as a ****ty manager that makes probably only 3 more dollars an hour than I do? He told me he put me on “temporary leave”. You can call it whatever the hell you want, I quit!</p>

<p>I guess the customer base at a fast food restaurant is different than an ice cream parlor. I had about 50/50 with customers–equal number of pure *******s to those that just didn’t give a damn. I probably had maybe one genuinely nice person a day.</p>

<p>Just a tip, when you go to Arby’s, feel free to ring the bell. Though we are required to say “Thank you!”, it really does feel good to know SOMEONE appreciates what we do.</p>

<p>God, I hate fast food.</p>

<p>to respond to the medium post:</p>

<p>Ok, our blizzards come in Kids, Small, Medium, Large, XL, and Big Q. And most of the time when i ask someone to clarify what their regular means, they say small…</p>

<p>Good customer story. It was 11:03…we close at 11, but hadn’t locked the doors, and this guys asks for 10 hamburgers. I tell him the food is off, and he SCREAMS at me…when he’s done all i do is say, “you still can’t have a hamburger”…hahah</p>

<p>pramirez184!!</p>

<p>I know exactly how you feel about baskin robbins, i’ve worked there for the past two years.
Everything you said in your post is spot on! It is so hard to hold back calling the customers f***tards.</p>

<p>This thread reminds me of the good old days working at chick-Fil-a! I’ve had countless occurences with a-hole customers, and it seems that the worst of them were a actually employees in the Mall!! For example there was a fat b***** that worked at victoria’s secreret who couldn’t walk her fat ass to our store which was like across the hall!!! She would phone in her orders and expect us to deliver it to her even though she had six other people working for her at a time! After recieving her food she would call back and request a manager!! I’d go down and she would claim that WE didn’t fill her fries up all the way!!! I would tell her that If she didn’t flatten the crap out of the box, then there would be the correct amount!! She then started to yell at me In her store in front of countless people trying to create a scene and I just left! She finnally came back demanding a refund and I gladly gave it to her and she said she was never coming
back, I told her I was happy and that she should have fun walking to the Chinese place at the other end of the mall!! Well she came back, but this was duri g the Christmas holidays too! We have her the correct amount of fries but she still flipped! But this time I had thirty people in line and I had no time to deal with this!! She started cussing and I was like look lady this is a family oriented place so get out out of my store and here’s your money BYE! Never saw her her fat ass again, and trust me it’s kinda hard to miss it! </p>

<p>Moral is 40 year old uneducated farts working in underwear shops for a living need to learn to respect others because who knows the 17 year old kid managing a burger joint might end up being the guy who cuts you open when you need a double bypass surgery on Your dark worthless heart!!</p>

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YEAH!!! =)</p>

<p>So…dumb customer story from yesterday: A woman comes in the store saying her husband ordered a cake with a photo on it for their daughter’s birthday a couple hours ago and she’s here to pick it up. She gives me her order #, I hand her the cake and tell her to enjoy and have a nice day. She looks at it, frowns, and says, “This isn’t the picture I ordered!” So I get nervous thinking we put the wrong customer’s photo on the cake and start to apologize, but then I find out the photo IS her daughter, it’s simply not the photo the woman wanted (her husband picked the wrong photo). So she demands a refund and a brand new cake, when it’s not our fault her her husband gave us the wrong photo! I told her we can actually replace the top layer of cake with a new photo and simply charge her for replacing the top instead of a brand new cake, but she throws a hissy fit, repeatedly saying she doesn’t want this photo and demands a refund! I finally had to call my manager who was blunt and told her it’s not our fault her husband didn’t bring in the right photo and she can’t get a refund, since we already made the damn cake with the photo he gave us, and he paid for it earlier, and he’ll have to charge her more to replace the photo. In the end, she takes her damn and leaves the store muttering “bad service” and “unbelievable…”…ughhh and their daughter was ugly. :p</p>

<p>working at a blockbuster for years was the most miserable thing in my life… one of the only stores where all the customers have to return everything they buy. </p>

<p>Some of the stories here just prove what a-holes the employees can be too though:</p>

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<p>rocket6louise you really need to get off your high-horse, not everyone is familiar with the DQ lingo.</p>

<p>^^^when it happens to you 78 times a day, you’ll see how calm you can be…</p>

<p>it’s not like i yell at them, i just think they’re dumb</p>