In June, I took the SAT. I was registered for the SAT w/ the essay. However, I felt I was not comfortable with taking the essay on the particular day as I felt underprepared. Therefore, I spoke to the proctors prior to entering the testing room. I asked to change my registeration to remove the essay portion. The woman told me I could, and told me that I still needed to enter the testing room for SAT WITH ESSAY, and I could leave the room after the multiple choice section. Taking the SAT for the first time as a sophomore, I did as she instructed. Before leaving the test room after handing in my answer sheet, I doubled checked with her to make sure my essay registeration would be removed.
However, I checked my SAT score this morning to find that my registeration had not been changed. My score is shown for the SAT W/ THE ESSAY. There is an essay score of ZERO acccompanied by scans of blank paper where an essay would have been.
Immediately, I called customer service at CollegeBoard. They told me the proctor had made a mistake. She should’ve given me the SAT WITHOUT ESSAY test and answer sheet when I told her I wanted to change my registeration. I asked what resolutions were available to me. The customer service representative told me that she would escalate my case to a specialist who would contact me again in 5-7 business days.
I am prepared to wait, but I can’t help but worry. I have heard many horror stories with opening cases with CollegeBoard, and I am afraid I will have a zero recorded for an essay section that I clearly requested to not take.
Do I realistically have any chances of having the zero removed from my score? Please provide feedback. Does anyone have any similar experiences? I really need all the help and feedback I can get. Please help a distressed student out.