@cstp28 From what we have seen, those that have problems submitting for some reason are having problems with all of their exams; those that are able to submit, can submit for all. This is what makes the lack of customer service by CB so aggravating. They seem to be happy that it is working for most so they do not care to bother figuring out what is wrong. The key question will be if the retest works…since CB seems to be doing nothing about this, it is very concerning.