<p>From 1 to 10, how would you rate the Cal billing & payment system?</p>
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<li> I only say that because I had a run-in with them. I was double credited for the meal plan and didn't realize it until they billed me for one payment a year later. They said the bill pay service had a glitch and my account was one of them to get credited twice. Then I try to confirm this but I couldn't even reference the bill for that particular billing period. I then got a bill with a late fee on it, but they at least refunded the late fee after I paid the balance in full. No big deal looking back at it now but this shouldn't have happened. How difficult is it to get credits/debits done correctly?? Why the realization after a year and coincidentally right after I declared candidacy for my bachelor's?</li>
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<p>"Then I try to confirm this but I couldn't even reference the bill for that particular billing period."</p>
<p>You don't keep a record of all your bills?</p>